Other Questions

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Do you offer a military discount?

Yes, we offer a 15% off military discount for Active Duty, Retirees, Veterans, Military Spouses, and Military Family Members.If you're eligible, please contact [email protected] to place your order.

Do you offer a Pro Deal or Industry discount?

In order to qualify for Luno Life’s ProDeal / Industry Purchase Program, you must be a full time employee of an approved industry partner. Please fill out this form to see if you qualify. A Luno team member will get in touch with you to get your orde

Can I use a promo code after it has expired?

Our promotions are set for specific periods of time and can not be honored outside those windows—no exceptions. Follow us on Instagram (@luno.life) and Facebook to stay up to date on the latest and greatest sale so you know when those sweet deals are

Can I get refunded for a product I bought at full price if it’s on sale now?

Luno Life does not offer refunds for price matching purposes. The mattress price at your time of purchase is not subject to adjustment based upon later sales. We appreciate your understanding!

What currency are your prices in?

If you are located in Canada, you will see prices and will be charged in CAD. If you are located in the United States or anywhere outside of Canada, you will be see prices and will be charged in USD.

Do you offer a mattress upgrade program?

We do not currently offer an upgrade program. However, if you are changing your vehicle, please reach out to [email protected]. We’d be happy to help you find out if your Luno Air Mattress is compatible with your new vehicle.

Can I drive with my Luno Air Mattress set up?

Due to the Luno Air Mattress's length, this may not be possible in some vehicles. However, if your mattress fits inflated in the back of your vehicle while your front seats are at a comfortable and safe distance away from the steering wheel, there is

Can I drive with my Car Window Screens on?

We recommend removing the Car Window Screens while driving. Keeping them on may block your vision, and we want to make sure they don’t get snagged on any branches while you’re driving! This will help keep your Window Screens in great condition.

What is the R-Value of Luno Air Mattress? Can I take my Luno Air Mattress camping in the winter?

Because our mattress is intended for use within a vehicle, we do not add insulation to our mattress and do not conduct R-value lab tests on our mattresses. Vehicles provide a large and dense barrier between you and the elements, meaning that much of

Do you donate to nonprofit organizations seeking cash grants/product donations?

Yes! We donate cash and product to organizations who support progress in environmental stewardship (biodiversity, habitat protection, etc.) as well as diversity & inclusion in the outdoors.If you are a 501(c)3 nonprofit organization who feels you fit

I got a new vehicle, can I send my Luno gear back and get gear that fits my new vehicle?

If you purchased our lifetime warranty (and it has not been used yet), then yes! Please email us at [email protected] to learn more about how to trade in your gear for a new size. Please note that car/truck mattresses cannot be upgraded to van mat