Rental FAQsUpdated 10 months ago
Good news – you can try out Luno gear through our rental program! To make a reservation and learn more, feel free to check it out here. In the meantime, we've included our most frequently asked questions about our rental program below for you!
Where do I pick up my gear?
Once you’ve reserved your gear on our website, all you have to do is swing by Luno headquarters!
When you arrive on the first day of your reservation window, head through the front door and you’ll be greeted by one of our friendly retail staff who will have your reserved gear ready for you!
Pickups are available Monday—Friday from 10am-2pm. We're located at 2777 NW Lolo Dr. #130 Bend, OR 97703
What is the pick up and drop off window?
We are open Monday—Friday from 10am-2pm.
Where do I return my gear?
Much like picking up your gear, all you have to do is bring it back to our Luno HQ:
2777 NW Lolo Dr. #130 Bend, OR 97703. The dropoff window is Monday—Friday from 10am-2pm.
Do you offer shipping for rentals?
No, currently we only offer pickup/dropoff at 2777 NW Lolo Dr. #130, Bend, OR 97703. However, we plan to offer a shipping option soon!
What kind of gear do you rent?
We rent out all of our Luno gear! This includes our air mattresses for SUV’s, trucks, and vans as well as all of our vehicle-camping accessories. View what gear is available here.
Every Luno mattress rental comes with a FREE cordless air pump! Additionally, every Luno mattress rental (excluding truck mattresses) comes with a FREE fitted sheet!
How do I make a rental reservation?
Simply go to www.lunolife.com/rentals, select the dates you want, add the gear to your cart, pay the $15 holding fee, and checkout!
Is there a half-day rental option?
Not at the moment – the minimum rental period is one night.
How do I use my Luno and accessories?
We understand that this may be your first time trying out a Luno…we’re stoked for you! Our gear experts at Luno HQ will gladly demo your rental gear for you when you pick it up! And if you don’t have time to chat with our retail employees in store, you can find tons of great tips & tricks on our Car Camping 101 youtube series and user manuals!
Can I extend my rental period?
As long as we have enough gear to fulfill other reservations, we’d be happy to have you extend your adventure! Please email [email protected] to check availability.
Can I swap out gear during my rental period if I want to try something different?
Possibly! Email [email protected] to check on availability. Additional rental fees may apply.
What if I want to purchase the gear I’m renting?
We don’t blame you! Once you’ve tried car camping it’s hard to go back. When dropping off your rented gear, let our retail staff know that you’d like to purchase some gear and they'll give you a coupon code for 15% off so that you can go to our website and purchase any gear you may need for all of your upcoming adventures!
We’ve tried to answer some of the questions we get the most. If you still can’t find the answer you’re looking for, please email us at [email protected]